Privacy Policy ipe88 — Our Commitment to Protecting Your Personal Data

1Introduction

Ipe88 ("we", "our platform") cares about the privacy of every player who uses our services. This Privacy Policy describes our practices for handling the personal information we collect from you when you register an account, use the platform, make deposits or withdrawals, and interact with our support team.

This policy applies to all users of the ipe88 platform, including the official website and ipe88 mobile app. We are committed to ensuring your personal information is handled responsibly, transparently, and in accordance with the latest security standards relevant to users in Malaysia.

If you disagree with any part of this Privacy Policy, please discontinue use of the platform and contact us to close your account. Continued use of the ipe88 platform after being notified of changes to this Policy is considered acceptance of the updated terms.

2Personal Data We Collect

Ipe88 collects your personal information in several ways — directly from you during registration, automatically as you use the platform, and in some cases from legitimate third-party sources. Below are the categories of data we collect:

All information you provide must be accurate and up to date. Should any of your details change, please update your account or contact our support team.

3How We Use Your Data

The personal data we collect is used responsibly and only for legitimate purposes. Below is a detailed breakdown of how we use your information:

• Account Management: Create and manage your ipe88 account, process registration, verify identity, and grant you access to all platform services.
• Transaction Processing: Process all deposits, withdrawals, and financial transactions securely and accurately through registered payment channels.
• Service Communications: Send account-related notices such as deposit confirmations, withdrawal status updates, security alerts, and platform policy updates.
• Marketing & Promotions: With your consent, we send you information about relevant promotions, bonuses, and exclusive offers. You may opt out of marketing communications at any time.
• Security & Fraud Prevention: Monitor account activity to detect and prevent any form of fraud, money laundering, or platform abuse.
• Legal Compliance: Meet legal obligations including Anti-Money Laundering (AML) requirements and customer identity verification (KYC).
• Service Improvements: Analyse usage patterns to enhance the player experience, optimise platform performance, and develop relevant new features.
• Responsible Gaming: Monitor gaming activity to identify signs of problem gambling and reach out to players who may need support.

4Data Sharing & Disclosure

Ipe88 does not sell your personal data to anyone. We only share your data in the following limited and controlled circumstances:

• Payment Service Providers: Information required to process transactions is shared with payment service providers who have undergone rigorous security assessments and are bound by confidentiality agreements.
• Game Providers: The minimum data required to run a game session is shared with registered and trusted game software providers.
• Statutory Authority: Where required by law, court order, or a legitimate request from Malaysian authorities, we will disclose the necessary information.
• Security Providers: Companies that assist us with fraud detection, identity verification, and risk analysis may access the necessary data under strict data protection agreements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, player data may be transferred to the new entity provided that an equivalent level of data protection is maintained.

All third parties that receive your data are required to comply with data protection standards equal to or higher than those we uphold.

5Data Security Measures

We continually invest in security infrastructure to ensure your data remains protected at all times. The security measures we have implemented include:

• 256-bit SSL Encryption: All communication between your device and ipe88's servers is protected with industry-grade encryption, ensuring data cannot be intercepted in transit.
• Two-Factor Authentication (2FA): We offer 2FA as an added layer of security for your account, ensuring only you can access it.
• 24/7 Continuous Monitoring: The ipe88 security team continuously monitors systems to detect suspicious activity and respond promptly to any threats.
• Internal Access Controls: Access to player data within ipe88 is restricted to staff who require it to perform their duties.
• Regular Security Audits: The ipe88 platform undergoes regular security audits and penetration testing by independent security experts to identify and address any vulnerabilities.
• Secure Data Backup: Data is regularly backed up to a secure, separate location to ensure fast recovery in the event of any unforeseen incident.

6Cookies & Tracking Technologies

Ipe88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential Cookies: These cookies are required for the ipe88 platform to function and cannot be disabled. They allow you to log in, navigate the platform, and use core features.
• Performance Cookies: Collect anonymised information about how you use the platform to help us improve overall performance and user experience.
• Functional Cookies: Remember your preferences such as language, display settings, and login details to streamline your future use of the platform.
• Analytics Cookies: Help us understand platform usage patterns in an aggregated and anonymised form for the purpose of continuously improving our services.

You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the ipe88 platform.

7Data Retention Period

Ipe88 retains your personal data for as long as your account is active or as long as is necessary to provide services to you. Specific retention periods are as follows:

• Active Account Data: Retained for as long as your account remains active and in good standing.
• After Account Closure: Transaction data and account records are retained for a minimum of 7 years after account closure to meet Malaysian legal compliance requirements, particularly those related to AML and taxation.
• KYC Documents: Identity verification documents are retained for 5 years after the date of verification or account closure, whichever is later.
• Communication Logs: Customer support communication records are retained for 2 years for quality control and dispute resolution purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications.

Once the specified retention period has elapsed, your data will be securely deleted or anonymised in accordance with ipe88's internal procedures.

8Your Rights Over Your Personal Data

As an ipe88 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

We will process requests related to your rights within 30 business days. In complex cases, this period may be extended with prior notice to you.

9Cross-Border Data Transfers

In operating the ipe88 platform, your personal data may be processed and stored on servers located outside Malaysia. Any such transfer is carried out with adequate safeguards, including:

• Use of standard data protection clauses in agreements with overseas service providers.
• Ensure that recipient countries maintain an equivalent level of data protection, or that we implement the necessary additional safeguards.
• Compliance with Malaysian legal requirements regarding the transfer of personal data abroad.

You may contact us for more information about the safeguards we apply to international data transfers.

10Children's Privacy

The ipe88 platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.

If we discover that we have collected data from a minor without valid age verification, we will promptly delete that data and close the account in question. If you have reason to believe that someone under the age of 18 has registered an ipe88 account, please contact us immediately.

11Privacy Policy Amendment

Ipe88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the latest technology, or new legal requirements. When we make significant changes:

• We will update the "Last Updated" date at the top of this document.
• You will be notified via your registered email or a prominent notice on the ipe88 platform.
• For significant changes, we may require you to reconfirm your consent.
• Continued use of the platform after the effective date of any amendments constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we handle your personal data.

12Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how ipe88 handles your personal data, our privacy team is ready to assist:

• Live Chat: Available 24/7 directly through the ipe88 platform for the fastest possible response.
• Privacy Email: [email protected] — for specific enquiries related to privacy and data protection that require written documentation.
• General Support Email: [email protected] — for general enquiries related to your account and services.
• FAQ: Visit FAQ page us for answers to the most frequently asked privacy questions.

We will endeavour to respond to all privacy-related enquiries within 5 business days. For issues requiring thorough investigation, we will keep you informed of the progress within a reasonable timeframe.